I gave my first talk on mediation this month. I was speaking at a ‘Managing Conflict’ workshop for line managers, and one of my topics was ‘The role of mediation in workplace disputes’. I had a great deal of material for my preparation, having immersed myself in mediation practice and theory for the last two years and listened to talks by many leading mediators.
As it was a workshop, I included a short role-play, using two volunteers as the parties, which illustrated how mediation can bring an early end to a workplace dispute.
The session was very well received.